Here at Fabrics Direct 4 You, we believe in transparency when it comes to our customers’ privacy rights. We take your privacy very seriously and do everything we can to keep your personal information safe and secure. 

Why and how do we collect customer information?
We collect customer information in order to process your requests, including purchases, customer service emails and phone calls to provide you information for a better customer experience. We collect customer information from our online webforms (Trade Program application, quote form, and email sign-up), the Shopping Cart during checkout and over the phone when taking orders.

How do we use customer information?
We use data collected from our customers to send automated transactional emails after purchases. We ask for voluntary reviews to find out if our customers have any questions or issues with our products and services so we can resolve these issues as quickly as possible in order to maintain a better website and customer experience. Storing information such as prior order history and shipping address enables our sales and support team to more efficiently answer order-related questions or to quickly pull up an account for customers wanting to place orders over the phone.

Do we use cookies?
We use cookies on our website to improve your experience at In fact, our online ordering system can’t function without cookies. They maintain your cart session even if you leave the site, meaning if you close your browser session and open a new one, your cart order will still be there. They keep our website running more smoothly and help us learn more about what our customers like to browse and purchase so we can continue to offer the products and how-to articles that interest you the most.

Do we share customer information?
We do not share our customers’ personal information with companies, organizations or individuals outside of Fabrics Direct 4 You unless the following applies: For external processing. Fabrics Direct 4 You shares information with affiliates and trusted businesses in order to process customer requests. Those affiliates, businesses or persons will only use the information based on our instruction and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures. For legal reasons. We will share personal information with companies, organizations or individuals outside of Fabrics Direct 4 You if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to: 

  • Meet any applicable law, regulation, legal process or enforceable governmental request. 
  • Enforce applicable Terms of Service, including investigation of potential violations.
  • Detect, prevent or otherwise address fraud, security or technical issues. 
  • Protect against harm to the rights, property or safety of Fabrics Direct 4 You, our users or the public as required or permitted by law. 
For more information on what customer information we share with third parties, please read our full Cookies Policy
Will you share my photos, emails and letters?
We welcome your project photos, emails and letters. In fact, we love receiving them! Any photos or letters we receive may be used on

Where does this Privacy Policy apply?
This Privacy Policy only applies to It does not apply to Facebook, Youtube, Pinterest, Instagram, Twitter or any other websites where Fabrics Direct 4 You has a presence. It also does not apply to any other third-party affiliates including Google Analytics, Shopper Approved, LivePerson or Disqus. Those companies’ Privacy Policies apply, and you should visit their websites for further information on their Privacy Policies.