Here at Fabrics Direct 4 You, we believe in transparency when it comes to our customers’ privacy rights. We take your privacy very seriously and do everything we can to keep your personal information safe and secure.
Why and how do we collect customer information?
We collect customer information in order to process your requests, including purchases, customer service emails and phone calls to provide you information for a better customer experience. We collect customer information from our online webforms (Trade Program application, quote form, and email sign-up), the Shopping Cart during checkout and over the phone when taking orders.
How do we use customer information?
We use data collected from our customers to send automated transactional emails after purchases. We ask for voluntary reviews to find out if our customers have any questions or issues with our products and services so we can resolve these issues as quickly as possible in order to maintain a better website and customer experience. Storing information such as prior order history and shipping address enables our sales and support team to more efficiently answer order-related questions or to quickly pull up an account for customers wanting to place orders over the phone.
Do we share customer information?
- Meet any applicable law, regulation, legal process or enforceable governmental request.
- Enforce applicable Terms of Service, including investigation of potential violations.
- Detect, prevent or otherwise address fraud, security or technical issues.
- Protect against harm to the rights, property or safety of Fabrics Direct 4 You, our users or the public as required or permitted by law.
We welcome your project photos, emails and letters. In fact, we love receiving them! Any photos or letters we receive may be used on